– Transformation Services –
Transformation Readiness Diagnostic
360° stakeholder interviews
Maturity scoring (people / process / tech)
Board-level recommendations
End-to-End Transformation Programme (12-18 mo)
Target-operating-model design
Programme plan & benefits case
PMO leadership
Work-stream mobilisation
Change Management & Communications Office
Change-impact analysis
Comms strategy & collateral
Training rollout
Adoption tracking
Digital Transformation Implementation
Solution architecture
Vendor selection
Agile delivery squads
Data migration & QA
– Transition Services –
Transition Planning & Readiness (Service Transition Playbook)
Discovery workshops
Transition roadmap
Risk & continuity plan
Playbook document
Transition Management Office (TMO)
Integrated timeline & RAID
Cut-over governance
Budget & Benefit tracking
Weekly steering updates
TUPE & Workforce Transition
Guidance
Staff list verification
Impact modelling
On-boarding / Off-boarding coordination